HBD is focused on deploying a business system across all aspects our work. It’s built around strategy, tools, people, and performance. The business system connects our employees with current best practices for delivering business performance and providing value to our customers. It provides timely, visual feedback to the teams performing the work, and throughout their organization.  The business system emphasizes “learning by doing”; developing our teams as they apply proven tools to improve their work. This commitment towards continuous improvement strengthens our teams, and the business.